Professor Andrew Stirling, of Sussex University, had developed a methodology for complex decision making in the late 1990s. This had been used successfully for academic research in a wide variety of contexts, including the appraisal of options for energy strategy, food production, environmental policy consultation, radioactive waste management, obesity policy, and public health responses to the shortage of kidney donors.
Our task was to turn this methodology into a commercially viable product which would have a much wider reach, allowing easier collaboration in real-time and allowing data to be captured in remote areas of the world with no internet connectivity.
How we solved the problem
Working in close collaboration with Andy Stirling and his project management team at the university, we developed a deep understanding of the methodology and conducted an initial, in-depth analysis of MCM's existing users through one-to-one interviewing. This lead to the production of a prototype to test the resulting ideas for an improved user experience.
Since completion of MCM the tool has been used very successfully on a number of projects as well as at conferences and workshops, as attested by our client, below. It is now available as a commercial product.
"The software was a roaring success! As you may know, India boasts a particularly demanding academic and policy culture. So there was a chorus of very sceptical voices at the beginning - concerning computer tools, quantification in general, the language of 'options' and so forth. But the process won everyone over, such that several of the most sceptical folk asked me afterwards how they could get access to the software to use as a tool for their own work - in NGOs, businesses and universities."
Prof Andrew Stirling, Professor of Science & Technology Policy, SPRU, University of Sussex