Privacy policy and compliance

Last updated on 17th May 2018

We at DabApps, (“DabApps,” “we”, “us”, “our”) know that our clients, potential clients and website users (“you”, “your”) care about how your personal information is used and shared, and we take your privacy seriously.

This privacy policy is drafted with reference to the EU Regulation 2016/679 – the General Data Protection Regulation (“GDPR”) and describes how DabApps collects and uses the personal information you provide on our Websites: dabapps.com and all of our domains. Please read the following to learn more about our Privacy Policy. By visiting or using the Website in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy and you hereby consent that we will collect, use, and share your information in the following ways. Any capitalized terms used herein without definition shall have the meaning given to them in the DabApps Terms of Use.

What does this privacy policy cover?

This Privacy Policy covers our treatment of personally identifiable information (“Personal Information”) that we gather when you are accessing or using our Website or Services. This policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage. We do not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register for our Services (as that term is defined in our Terms).

What information does DABAPPS collect?

We gather minimal Personal Information from you, usually limited to name, email address and other contact details you provide such as telephone number. We may use this Personal Information to contact you, to fulfil your requests for the Services, to analyse how users utilise the Website, and as otherwise set forth in this Privacy Policy. We may share certain types of Personal Information with third parties (described in this Section and in Section C below).

Information You Provide to Us Your Personal Information: We receive and store any information you knowingly provide to us. For example, we collect Personal Information such as your name and email address when contacting us with requests for services or subscribing to our newsletter. 
Information Collected Automatically Whenever you interact with our Website, we automatically receive and record information on our server logs from your browser including your, “cookie” information, and the page you requested. “Cookies” are identifiers we transfer to your computer or mobile device that allow us to recognize your browser or mobile device and tell us how and when pages in our Website are visited by you. We use Google Analytics. You may be able to change the preferences on your browser or mobile device to prevent or limit your computer or device’s acceptance of cookies, but this may prevent you from taking advantage of some of our Website’s features. If you click on a link to a third-party website, such third party may also transmit cookies to you. When you use the Services, whether as a DABAPPS customer or a non-registered user just browsing, our servers or third-party partners automatically record information that your browser sends whenever you visit a website (“Log Data”). For example, Log Data may include information such as your computer’s IP address, browser type or the webpage you were visiting before you came to our Website, pages of our Website that you visit, the time spent on those pages, information you search for on our Website, access times and dates, and other statistics. We use this information to monitor and analyse use of the Website and the Services and for the Website’s technical administration, to increase our Website’s functionality and user-friendliness, and to better tailor it to our visitors’ needs. Technologies such as cookies, beacons, scripts and tags are used by DABAPPS and our third-party partners. These technologies are used in analysing trends, administering the website, tracking users’ movements around the site, and gathering demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual and aggregated basis. Various browsers may offer their own management tools for removing these types of tracking technologies. 
E-mail and Other Communications We may contact you, by email or other means; for example, we may follow up on your contact us request or communicate with you about your use of the Website or Services. Please note that if you do not want to receive legal notices from us, those legal notices will still govern your use of the Website, and you are responsible for reviewing such legal notices for changes. If you subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails.

Where do DabApps store your personal information?

All the Personal Information DabApps stores about you is stored on servers based in the European Economic Area (“EEA”). If the location of our servers change in the future, we will update this Policy.

DabApps uses various cloud-based systems and tools, including certain customer relationship management and marketing automation services (“Tools”) to allow us to provide information and our Services to you quickly and efficiently. As part of our use of the Tools, certain limited client and User profile information is sent to the providers of the Tools. Where Users’ personal data is sent by DabApps to Tool providers based outside the EEA, we ensure such transfers are conducted in accordance with DabApps' obligations under the Act. Where we work with tool providers in the US they are privacy-shield certified.

Will DabApps share any of the personal information it receives?

We neither rent nor sell your Personal Information in personally identifiable form to anyone.

Protection of DabApps and Others

We reserve the right to access, read, preserve, and disclose any information that we reasonably believe is necessary to comply with law or a court order; enforce or apply our conditions of use and other agreements; or protect the rights, property, or safety of DabApps, our employees, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction. We also may be required to disclose an individual’s Personal Information in response to a lawful request by public authorities, including to meet national security or law enforcement requirements.

With Your Consent

Except as set forth above, you will be notified when your Personal Information may be shared with third parties, and will be able to prevent the sharing of this information.

Is the personal information secure?

When you enter your information on our site we encrypt the transmission of that information using secure encrypted protocols such as HTTPS or SSH. The Website may contain links to other sites. We are not responsible for the privacy policies and/or practices on other sites. When following a link to another site you should read that site’s privacy policy.

What happens if there is a data breach?

If we become aware of a data breach or are notified of a data breach, in alignment with EU General Data Protection Regulation Article 31 we shall notify the Information Commissioner’s Office (ICO) and provide details to them of the breach. In most cases we are not required to provide any personally identifiable information on our users – however the ICO may request contact details for users which are affected. If we encounter a breach all users will be notified – and should we be requested to provide identifiable information as part of the data breach process we will notify those users who we believe are affected.

Sensitive information

We ask that you do not send us, and that Users not disclose, any sensitive Personal Information about themselves or their End Users (e.g., social security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, criminal background or trade union membership).

What rights do you have?

The right to be informed of what data is being processed and the lawful basis for this processing.
We are processing your data for legitimate business interests
The right of access
you can request a copy of the personal data held on you. We will comply with your request within 30 days and provide the data for free. If the data request is excessive or complex, then the timeframe may be extended by up to 2 months.
The right to rectification
you have the right to ensure the data we hold on you is correct. If you need to amend any details, then please contact us.
The right to erasure
if the data processing purpose has finished or no longer applies then you can apply to have your personal data destroyed or anonymised. We will retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your account by contacting us at hello@dabapps.com 
in some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.
The right to restrict processing
in certain circumstances you have the right to restrict the data processed on you (for example when the data is inaccurate, you object to the data processing or it has been processed unlawfully). Please contact us if you want to discuss this.
The right to data portability
you have the right to obtain and reuse your personal data for your own purposes across different services.
The right to object to:
processing based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling); 
direct marketing (including profiling); and 
processing for purposes of scientific/historical research and statistics

Our Data Manager is Ed Hickey and you can contact him at hello@dabapps.com

If you wish to raise a complaint on how we have handled your personal data, you can contact our Data Manager who will investigate the matter.

If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the Information Commissioner’s Office (ICO).

We may amend this Privacy Policy from time to time. Use of information we collect now is subject to the Privacy Policy in effect at the time such information is used. If we make material changes or changes in the way we use Personal Information, we will notify you by posting an announcement on our Website or sending you an email prior to the change becoming effective. You are bound by any changes to the Privacy Policy when you use the Website after such changes have been first posted.