Client:
Firefly wanted to show the real-world value of its hybrid power systems – savings in diesel, CO₂ and runtime that matter to both customers and communities. Together, we created Firefly Glow, a web-based operations console that transforms raw telemetry into actionable insights, helping teams monitor fleets, support installations remotely, and prove sustainability impact with confidence.
At a glance…
Firefly’s ambition was clear: hybrid power systems don’t just reduce reliance on diesel, they create measurable sustainability gains. But proving those benefits, while also keeping the fleet healthy across multiple customer sites required more than raw data.
They needed a single platform that could serve three different groups: internal administrators managing the fleet, customer managers briefing their own stakeholders, and community leads demonstrating impact to funders and regulators. Each persona had distinct needs, yet all relied on the same underlying data. The challenge was to bring this complexity together in a way that was usable, engaging, and credible.
We partnered with Firefly to design Firefly Glow, an operations console that turns live telemetry into clear, actionable stories. At its core, the platform combines a zoomable fleet map, deep machine pages, and stakeholder dashboards.
For administrators, Glow provides oversight and control: the ability to resync data, trigger remote actions, manage alerts, and keep records accurate. For customer managers, it offers a trustworthy lens into contracts, installations, and service history, no need to call Firefly support for every update. And for community leads, the system surfaces lifetime CO₂ and fuel savings in language suitable for board presentations and sustainability reports.
Throughout the experience, Glow balances rich technical depth (metrics, alerts, sync status, firmware details) with narratives of value (savings widgets, performance charts, impact dashboards). The result is a product that speaks equally well to engineers, managers, and non-technical audiences.
Glow has changed how we manage and showcase our hybrid power systems. We can support sites remotely, and customers can clearly see the CO₂ and fuel savings for themselves.
Andy Mead, CEO
