Privacy Notice

Depending on how you interact with us, we may collect personal information including:

• your name;
• email address and telephone number;
• company, organisation and job title;
• information you provide when contacting us or discussing potential work;
• information relating to an existing client, supplier or business relationship;
• marketing and communication preferences; and
• technical information generated when you use our website, such as IP address, browser or device information and website usage information.

We may collect information directly from you, through our website, email, telephone calls, meetings or other communications.

We may also obtain business contact information from publicly available sources, professional networking services, referrals or other legitimate business sources.

We may use personal information to:

• respond to enquiries and discuss potential projects;
• prepare proposals, estimates and contracts;
• provide and manage our services;
• manage relationships with clients, suppliers and other business contacts;
• process payments and maintain appropriate business records;
• operate, secure and improve our website, systems and services;
• analyse how our website is used;
• send relevant business and marketing communications where permitted by law; and
• comply with legal, regulatory and contractual requirements.

UK data protection law requires us to have a lawful basis for processing personal information.

Depending on the circumstances, we may rely on:

When relying on legitimate interests, we consider the potential impact on the individuals concerned and do not use this basis where those interests are overridden by an individual's rights and interests.

We may use professional contact information to communicate with existing clients, business contacts and prospective organisations about DabApps services, insights or other information we believe may be relevant.

We only do this where permitted by applicable data protection and electronic marketing laws.

You can ask us to stop sending marketing communications at any time by using the unsubscribe option in the communication or by contacting us at [email protected].

We do not sell your personal information.

We may share information where reasonably necessary with organisations that help us operate our business, such as:

• website hosting and cloud technology providers;
• CRM, email and communications providers;
• analytics providers;
• suppliers and subcontractors supporting our services;
• accountants, lawyers, insurers and other professional advisers; and
• regulators, public authorities or law enforcement agencies where required by law.

Where organisations process personal information on our behalf, we require appropriate contractual and security protections.

Some of the technology and service providers we use may process personal information outside the United Kingdom.

Where this happens, we take appropriate steps to ensure that the information is protected in accordance with UK data protection law, including by using recognised adequacy arrangements or appropriate contractual safeguards where required.

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected and to meet any applicable legal, accounting or contractual requirements.

The period will depend on the type of information and our relationship with you.

For example, information relating to a client relationship or contract may need to be retained after the relationship ends for legal, accounting or record-keeping purposes, while information relating to prospective work will be reviewed and removed when it is no longer reasonably required.

Our website uses cookies and similar technologies to operate the website, understand how it is used and improve its performance.

Where consent is required for a cookie or similar technology, we will ask for it before that technology is used.

You can manage your preferences through the cookie controls available on our website. For more information about the cookies and similar technologies we use, please see our Cookie Policy.

We use appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

Depending on the circumstances, UK data protection law may give you the right to:

• access the personal information we hold about you;
• ask us to correct inaccurate information;
• ask us to delete personal information;
• ask us to restrict how information is processed;
• object to certain processing;
• receive certain personal information in a portable format; and
• withdraw your consent where processing is based on consent.

You also have the right to object at any time to the use of your personal information for direct marketing.

These rights are subject to certain legal conditions and exemptions.

To exercise any of your rights, please contact us at [email protected].

If you have a concern or complaint about how we have used your personal information, please contact us at [email protected].

We will acknowledge and handle data protection complaints in accordance with applicable UK data protection law.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

When DabApps develops, hosts or supports software on behalf of a client, we may process personal information under that client's instructions.

In those circumstances, the client will normally determine how the information is used and DabApps will act as its data processor. That processing is governed by our agreement with the relevant client and is separate from the processing described in this Privacy Notice.

We may update this Privacy Notice from time to time to reflect changes to our business, our website or applicable law.

Any updated version will be published on this website and the “Last updated” date will be amended accordingly.

If you have any questions about this Privacy Notice or how we handle personal information, please contact:

Email: [email protected]